Aron Abraham
Very disappointing experience. I transferred over €20,000 through Paysen, expecting a fair bonus, but I only received a tiny €4.50 bonus, which I can’t even use because the minimum required to redeem is €5. This feels incredibly misleading. Additionally, their currency exchange fees are much higher compared to other platforms. I would not recommend this app, as there are much better alternatives with lower fees and more transparent rewards. Very frustrating and not worth it!
9 people found this review helpful
Paysend Technology Limited
9 September 2024
Hello! As we can see our team has provided a detailed response to your email letter sent to us in ticket number #2020271. If you have any unanswered questions, please do let us know and we will assist further!
Tia Daniel
This app should be investigated, I feel I'm being scammed, I Med the first 2 payments successfully, then the last payment was on the 21/08/2024 the money was taken from my account by was never delivered till today the customer service keeps asking for my details yet I've not received a call and my €173 still not returned almost a month now paysend you most return my money.
Paysend Technology Limited
19 September 2024
Hello! We are sorry to hear about the issue. Unfortunately, the information provided in your review is insufficient for us to check the details. Please send us an email at success@paysend.com. We will investigate the issue and assist you further. Thank you.
Agustina Correa Arce Cox
Fraude app!!! First they asked a lot of personal questions, I accepted it, second they give you a receipt with no information at all where did you send the money, when they received it. 3rd, the help center chat sucks, I have been 20 min with canitas seen him writing but no to me, at the end no answer when the bank send me a text saying it is a fraud if I was trying to send money. Thanks God that i have a fraud detection. Of course the transaction didn't go through.
13 people found this review helpful
Paysend Technology Limited
20 August 2024
Hello! Thank you for your feedback. We are sorry to hear you are dissatisfied with our app. Upon checking, we can confirm that we have informed you regarding your request via our live-messaging service ticket #1958701. Should you have any further questions or concerns, please write us an e-mail at success@paysend.com.