Metin Ceylan
One of the best mobile banking apps. Very intuitive and self guiding. Just the right amount of information on the screen, easy to read and navigate if you need more details. Congratulations to the developers. One small bug, first entry to the app results in Timeout message and exiting. Then I have to enter second time and the app works fine.
33 people found this review helpful
Kuveyt Türk Katılım Bankası A.Ş.
April 3, 2023
Dear Costumer, thank you for contacting Kuveyt Turk. For any request or further informations please fill out our contact form. https://www.kuveytturk.com.tr/en/about-us/customer-satisfaction/contact-us
Yours Sincerely,
black tiger
First it was a great app, simple, easy, reliable, user friendly, till the last update (06th of oct.). The app is not working any more, it's not opening, we can't access our accounts and therefore we had lot of problems with our business. It's really a mess and a disaster. Till now we have to try tens of times hoping it works. We called customer service 4 days ago and yet the technical team is still trying to fix the problem as they said. Unfortunately toooo bad, poor technical support.
29 people found this review helpful
Kuveyt Türk Katılım Bankası A.Ş.
October 11, 2021
Dear Costumer, thank you for contacting Kuveyt Turk. For any request or further informations please fill out our contact form. https://www.kuveytturk.com.tr/en/about-us/customer-satisfaction/contact-us
Yours Sincerely,
MUDAR FARZAT
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Dear sirs Please, application Notifications to include all transaction details such as amount, sender, receiver, pupose,,,etc, not only just simple notification. Your effort is highly appreciated with best app ever.. Kind Regards
2 people found this review helpful
Kuveyt Türk Katılım Bankası A.Ş.
December 20, 2023
Dear Customer, you can send us the details of the problem you are experiencing with your customer number and your device's model and version information (Example: Samsung S8 - Android 8.0) at https://www.kuveytturk.com.tr/hakkimizda/musteri-memnuniyeti/bize-yazin so that we can investigate the situation. Thank you for your attention.